You rely on your hearing aids, which is why we treat repairs seriously
You rely on your hearing aids, which is why we treat repairs seriously
Hearing aid repair service
Modern hearing aids are reliable however they can and do fail from time to time. We know how much our clients rely on their hearing aids and we always do our best to get them back in your ear as quickly as possible. Please note the following:
- If your issue relates phone connectivity, Bluetooth or other assistive listening devices, please contact us to arrange an appointment.
- If your hearing aid is otherwise not working properly, you can drop it off at our Deakin, Bruce, Harrison or Erindale clinics 9AM to 5PM, Monday to Friday. No appointment is necessary.
- Contact us if you would prefer to post or courier the aid rather than drop it off in person.
- We will contact you within 24 hours to advise whether it needs to be sent away to the manufacturer.
- Should the repair not be covered by warranty, you will be provided an opportunity to approve or decline a quotation.
- If your situation is urgent, contact us to find out whether your manufacterer offers a "VIP service". Additional fees may apply.
