Our 35-day trials are a low-risk way to regain control over your communication
Our 35-day trials are a low-risk way to regain control over your communication
Our 35-day trials are a low-risk way to regain control over your communication
Our 35-day trials are a low-risk way to regain control over your communication

35-day hearing aid guarantee

Even after we have fit, programmed and sent you home with a new, custom hearing aid, you can return it with no obligation for 35 days for another hearing aid or a refund.

If you exchange your hearing aid for another, as part of our commitment to your success the first re-fit carries no additional fitting fee. Third and subsequent trials will incur additional fitting fees.

Should you choose a refund rather than a new trial, you will be refunded the complete cost of the hearing aid and all but a non-refundable $300 component of the rehabilitative service package.

Very few of our clients return their hearing aids for refund. Our 3-month post-fitting questionnaires show, almost universally, a high degree of satisfaction.

Covid-19 update

Please be advised that we remain OPEN FOR BUSINESS for Audiology and Speech Pathology Services. Please assume your booked appointments will proceed unless we contact you to advise otherwise. Click here for more information on how we are responding to the crisis.